Claim Management
We take over the administrative burden of your not-at-fault claim. No more hours on hold, no more confusing paperwork.
What We Handle For You
You focus on your life. We focus on your claim.
Insurer Communications
We handle all phone calls and correspondence with the at-fault driver's insurer, so you don't have to spend hours on hold.
Documentation Management
From accident reports to repair quotes, we organise and submit all necessary documents on your behalf.
Proactive Follow-ups
We chase up responses and keep the claim moving. You won't be left wondering what's happening.
Liability Advocacy
If fault is questioned, we present your evidence clearly and advocate for your position with the other insurer.
What\'s Included
- Initial claim lodgement with at-fault insurer
- All phone calls and emails with insurers
- Document preparation and submission
- Regular status updates via your preferred method
- Coordination with repairers and replacement vehicle providers
- Claim tracking until resolution
How Our Claim Management Works
You Submit
Provide your accident details via our eligibility form
We Take Over
Our team lodges the claim and manages all communications
You\'re Updated
Regular updates until your claim is resolved
Important: Our claim management service is provided as part of the not-at-fault recovery process. Costs are typically recovered from the at-fault party. Please read our Fee & Risk Disclosure for full details.
Let us handle your claim
Stop dealing with insurers. Check if you\'re eligible for our service.