Vehicle Recovery
Towing Coordination
If your vehicle can\'t be driven, we can coordinate towing to a secure location or directly to a repairer.
Quick Response
If you need urgent towing, call us directly. We can coordinate with tow operators in the Melbourne area.
Secure Storage
Vehicles can be towed to secure storage while we arrange next steps, or directly to an approved repairer.
What You Need to Know
- •Towing costs are typically recoverable as part of a not-at-fault claim
- •If you\'ve already arranged towing, keep the invoice—we can include it in the claim
- •For roadside emergencies, your own insurance or roadside assist may provide faster response
- •We coordinate towing as part of the overall claim management service
Need Urgent Towing?
If you\'re stranded at an accident scene, prioritise your safety first. Move to a safe location and call emergency services if needed. Then call us at 0436 666 333 and we\'ll help coordinate what happens next.