Trust & Transparency
We believe you deserve to know exactly what you\'re getting into. No hidden terms. No confusing jargon. Just honest, clear communication.
Full Transparency
We explain everything before you commit. Costs, risks, processes—nothing is hidden in fine print.
Honest Assessment
If we can\'t help you, we\'ll tell you straight away. We won\'t take on cases just to fill a quota.
Your Best Interest
We recommend what\'s best for you, not what\'s most profitable for us. If your own insurer is the better option, we\'ll say so.
What We Tell You Upfront
We\'re Independent—Not Your Insurer
We\'re an independent service, not an insurance company. We don\'t replace your own insurance cover, and we always encourage you to notify your insurer about any accident.
Recovery Isn\'t Guaranteed
We pursue recovery from the at-fault party, but success depends on liability being accepted. If fault is disputed, outcomes may vary.
Read Before You Sign
If we arrange a replacement vehicle, you\'ll sign an agreement with specific terms. We\'ll explain them, but you should read and understand before signing.
We Don\'t Provide Legal Advice
We manage claims, but we\'re not lawyers. If you need legal advice (especially for disputed liability or injury), consult a qualified legal professional.
No Hidden Fees
Our costs are typically recovered from the at-fault insurer. We\'ll explain our fee structure clearly before you proceed, including what happens if recovery fails.
Read Our Full Disclosures
For complete details about our service, fees, and what to expect, please read:
Questions?
If anything is unclear or you have questions about how we operate, please get in touch.